LUOBOLIPrivacy Policy
1. Who we are
Luoboli Beijing Technology Co Ltd (“we”), Beijing, China, runs myluoboli.com and the web version of Luoboli. We decide how the information described here is used (we are the “controller”). Contact: hello@myluoboli.com.
2. What we don't collect
- We do not require a real name, email, phone number, exact address or contacts. City is optional and self-reported; we do not request GPS or infer a city from your IP address.
- We don't store what you type or say in Luoboli, or the AI's replies to you — except an AI reply you report (see below).
- We use basic profile fields for aggregate audience statistics. We do not infer psychological conditions from those fields or link them to conversations and story choices. We do not sell or share this data for advertising.
3. What we process, why, and for how long
| When | What | Why and legal basis | How long |
|---|---|---|---|
| Account registration and recovery | Nickname, adult confirmation, consent version and time, a one-way credential hash; optional age range, gender, occupation and city | To provide the account and story access you request, and aggregate profile statistics from optional information. Recovery credentials stay in your browser; keep your recovery code private. Accounts on myluoboli.com and luoboli.cn are separate. | Until you delete the account. Clearing browser data alone does not delete the server account. |
| Redeeming story codes | Code hash, story, redemption time, account identifier and access rights | One new full-access code unlocks all stories and paces in the current six realms through a one-time purchase. Each code binds to one account, which needs only one full-access code. Existing single-story codes and previously granted rights remain valid. | Rights last with the account. After account deletion, minimal spent-code records remain to prevent reuse, without the deleted profile. |
| Optional experience feedback | Optional purpose, preferences, liked aspects, requested improvements, return intention, scene, pace and self-reported access category; submission day and an independent receipt hash | Voluntary aggregate product feedback, kept separate from accounts, story answers and chats. All questions are optional. Each browser keeps one latest response; resubmission replaces the previous response. | 180 days, with daily expiry cleanup. Withdraw through Optional feedback in the account menu using the receipt saved in this browser; no account is required. Clearing browser data loses this receipt. |
| Playing | Your progress and settings (volume, language, look you picked…) | Stored only in your own browser so Luoboli remembers them. Not sent to us. | Until you clear this site's data in your browser. |
| Playing | Anonymous counts: Luoboli opened; a realm entered, finished or left early; help page opened; language | To see where people get stuck and improve Luoboli. Only daily totals — no identifiers, no device details, nothing you wrote. Legitimate interest. | Kept as daily totals. |
| Talking to Luobo, or answering a guardian | Only the text you choose to submit and the current question or conversation. Story choices, appearance and other reflection answers are not attached to Luobo chat. | To generate the reply you asked for. Sent through our server to Cloudflare Workers AI. Performance of the service you request. | Discarded once the reply is sent. Not stored by us. |
| Hold to talk | The recording made while you hold the button | Turned into text by Cloudflare Workers AI speech recognition; the text only goes into the input box and is sent only if you press send. We ask before the first use. Consent — you can always type instead. | Discarded right after it is turned into text. Neither the recording nor the text is stored. |
| Tapping “Report” next to an AI reply | The reported AI reply, which character said it, the language used in Luoboli and the time. Not what you wrote. | Stored in our Cloudflare database so we can review what went wrong and improve the AI. Legitimate interest (safety of the service). A one-way daily code limits abuse, as below. | Deleted automatically after 90 days. |
| Visiting the site, using AI or hold to talk | IP address | To prevent abuse, our server turns your IP address plus the date into a one-way code to count daily use. Cloudflare also processes IP addresses to deliver and protect the site. Legitimate interest (security). | The code only works for that day; old codes are deleted daily. |
4. Who processes it for us
Cloudflare, Inc. hosts the website, runs our server code and database, and runs the AI models (Cloudflare Workers AI). Cloudflare acts as our processor under its Data Processing Addendum, which includes the EU Standard Contractual Clauses for transfers outside the EU/UK. Cloudflare's network is global, so data may be processed in other countries, including the United States.
On myluoboli.com, your messages and recordings are not sent to China. Our authorized team in China administers the account service and sees aggregate profile and feedback reports. Account and feedback data is stored with Cloudflare, separately from chats and story responses.
5. Adults only
Luoboli is for adults aged 18 and over; Luoboli asks you to confirm your age first. We don't knowingly process children's data.
6. Your rights
Depending on where you live (for example under the EU or UK GDPR), you can ask to access, correct or delete your data, restrict or object to processing, and withdraw consent at any time. You can edit or delete your profile and account from the account menu, or withdraw optional feedback using the receipt saved in the browser that submitted it. Deleting an account also removes its story rights; spent-code records remain to prevent reuse. You are welcome to ask at hello@myluoboli.com. You can also complain to your local data protection authority.
7. Safety
Everything between your browser and our server is encrypted (HTTPS). If you mention hurting yourself or someone else, Luoboli stops and shows ways to get help where you are. If you are in danger, please call your local emergency number now, or find a helpline at findahelpline.com.
8. Changes
If this policy changes, we'll update this page and the date above, and point out important changes on the site or in Luoboli.
9. Contact
Luoboli Beijing Technology Co Ltd, Beijing, China — hello@myluoboli.com